Guarantee & Refund Policy
No guarantees as to the effectiveness of diet changes for your particular problem/ goal are made or implied, as it is impossible to guarantee human behaviour or compliance. Dietary changes are not a quick fix or magic pill and specific symptoms are likely to have other influencing factors than just diet. The Dietitian (Kirsten Crothers) is considered a guide or facilitator but you assume equal responsibility by making a commitment in following the dietary changes advised.
Fees & Payment
In order to book any service, the full cost of the service will be required on booking. £20.00 of this is a non-refundable deposit which is used to cover room booking and admin fees. It is therefore an immediate cost to The Food Treatment Clinic.
Cancellations of Services
Notice of cancellations must be given by telephone or email to reach us at least 48 hours before the appointment. If cancelled less with less than 48 hours, the cost of the entire appointment will be required. In the case where a ‘package’ has been purchased, this will result in the use of the equivalent 1 appointment being used.
We reserve the right to cancel an appointment at our discretion, however will only do so in the most exceptional circumstances and will of course provide a full refund in this circumstance. We accept no liability whatsoever for any financial or other consequences of the cancellation e.g. travel costs.
Arriving late for an appointment
We will do our best to make a full session available but as our ability to do so will depend upon bookings subsequent to your appointment we cannot guarantee to do so. If your session has to be curtailed due to your late arrival, the full session fee remains payable.
Before booking any service with The Food Treatment Clinic LTD, you must read our terms and conditions which will be sent to you via email. Booking your session indicates that you have read and agreed to the terms and conditions. Your session with The Food Treatment Clinic LTD is not intended as a substitute for medical diagnosis or treatment. You should seek the advice of a qualified doctor before commencing any treatment or if you have any questions related to your mental or physical health, physical fitness, or medical conditions. Also, do not stop or alter any treatment you are currently receiving without prior consent of your doctor.
By following advice from the dietitian (Kirsten Crothers) you accept that we can not always guarantee the outcome and that the fees are in consideration of the time and expertise regardless of this. This is due to many other factors presenting as problems and barriers in health related dietary issues.
The Food Treatment Clinic LTD reserves the right to decline to accept or treat any client or individual. Each client is considered on an individual basis and acceptance into and continuation of input is entirely at the discretion of the dietitian (Kirsten Crothers). Any individual who is under the influence of substances, will not be seen or treated.
Confidentiality and Data Protection
We adhere to the ethical code of the British Dietetic Association and the Health and Care Professions Council and will maintain your personal data in the strictest confidentiality. We will not disclose your personal information to any third party unless required to do so by law, when agreed by yourself as part of treatment (e.g. a G.P. letter) or when requested by yourself.
We are registered with the Information Commissioner’s Office online register and abide strictly by the Data Protection Act (1998).
Web Site Content Disclaimer
The Food Treatment Clinic has taken due care and attention with the information provided on this site. While we do our best to ensure everything is accurate and error free, we do not guarantee that the content and/or functions of the site will always be accurate, complete or current or that access to the sites will be uninterrupted or error free. It is not a substitute for medical advice. The Food Treatment Clinic cannot accept any responsibility for any loss, damage or injury arising from the use of this website or the content herein.[spacer height=”20px”]
© The Food Treatment Clinic LTD 2016. All Rights Reserved.